PSBI

Knowledge center

Resources for the background-screening decisions in front of you.

Guides, compliance references, consumer information, and practical background-screening resources for employers, candidates, and the teams who support them.

Compliance Radar by Amber

What HR and compliance teams are watching now.

Monthly source-backed context for the decisions that need a clear owner, a documented handoff, and practical follow-through.

Amber Mangerino

Practitioner Spotlight

From policy to practiceMaria Stahl, Director of Compliance at US Heart and Vascular, on making controls accountable, auditable, and workable in daily operations.
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Resources library

Guides, references, and useful next steps.

Filter the library by the job you are trying to complete.

Guide · For employers

How to Set Up Utah MVRs

Step-by-step Utah.gov business-account setup for ordering motor vehicle records.

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Guide · For employers

Equal Employment Opportunity Commission

Federal agency that administers and enforces civil-rights laws against workplace discrimination.

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Guide · Legal & regulatory

Americans with Disabilities Act

Federal civil-rights law prohibiting discrimination against individuals with disabilities.

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Guide · For employers

Department of Labor

Federal department responsible for workplace safety, wage standards, and unemployment benefits.

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Guide · For employers

National Employment Law Project

Employment-law and worker-protection reference information.

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Guide · For consumers

Consumer Financial Protection Bureau

Consumer-protection information for the financial sector and consumer reports.

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Guide · For consumers

Privacy Rights Clearinghouse

Information about how technology affects personal privacy.

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Guide · For consumers

What Landlords Need to Know About Consumer Reports

FTC guidance for landlords and property managers using tenant-screening reports.

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Guide · Legal & regulatory

Fair Credit Reporting Act

The federal law governing consumer reports and background screening.

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Guide · Legal & regulatory

Summary of Your Rights Under the FCRA

Required consumer disclosure explaining rights under the Fair Credit Reporting Act.

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Guide · Legal & regulatory

Drivers Privacy Protection Act

Federal law regulating disclosure of personal information in motor vehicle records.

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Guide · Industry-specific

Professional Background Screening Association

Industry trade association representing background-screening organizations.

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Guide · Industry-specific

Employment Law Information Network

Comprehensive employment-law reference information.

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Guide · Integrations

Integrations & API Guides

Setup guides for connecting PSBI to identity, hiring, and compliance systems.

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For employers

Frequently asked questions for employers

How do I get started with background checks?

Contact our customer service team to create your account and access the online ordering system. There are no signup fees or membership costs; you pay only for the background checks you order.

What do I need to know about FCRA compliance?

Employers must obtain written consent, provide required pre-adverse action notices, and allow time for disputes before a final employment decision based on a report.

What are the legal requirements for adverse action?

Provide a pre-adverse action notice, a copy of the report, and a Summary of Rights. After a reasonable waiting period, typically 5–7 business days, you may send a final adverse action notice.

How can I keep a screening program legally compliant?

Use a consistent policy for similar roles, obtain authorization before checks, follow adverse action procedures, and review the program against current regulations.

For consumers

Frequently asked questions for consumers

What are my rights regarding background checks?

Under the FCRA, you have rights to consent, receive notice when report information is used against you, see a copy of the report, and dispute inaccurate or incomplete information.

How far back do background checks typically search?

Many searches use a seven-year lookback, but this can vary by state law, position type, and the specific search involved.

What information is in a typical background check?

A report may include criminal history, employment and education verification, references, and, for applicable roles, credit, driving, professional license, or drug-testing information.

How do I dispute inaccurate information?

Contact the background screening company and the source of the information. Consumer reporting agencies generally investigate disputes within 30 days.

Can I be denied employment based on a background check?

Yes, but an employer must follow required adverse action procedures and give you an opportunity to review and dispute inaccurate information before a final decision.

Need custom resources?

Our team can create personalized guides and analysis specific to your business needs.