PSBI

Services

Social Media Screening

Structured, EEOC-compliant review of public online presence. Reports only on legally permissible categories, replacing the DIY Google search that creates legal exposure.

AI-assisted review with human quality checks. Protected information filtered out before delivery.

Social media reviewCompliant report
Candidate reviewPublic content across major platforms
Filtered
§
Flagged categoriesViolence, illegal activity
Reported
✦
Protected class infoRace, religion, politics
Excluded
◉
Human QAContext + screenshots
Reviewed
✓
Employer-safe reportOnly permissible content
Delivered
PBSA Accredited
Independently accredited screeningPBSA-accredited · FCRA-compliant
30+Years owner-operated
1,000+Organizations served
Since 1995Compliance-first from day one

What's covered

What social media screening covers.

A structured review of a person's publicly available online presence. It identifies content in specific, legally defensible categories, not personal opinions, political views, or protected characteristics.

△

Violent or Threatening Behavior

Posts, comments, or media depicting or promoting violence, threats, or intimidation toward individuals or groups.

§

Racist or Discriminatory Content

Publicly posted content that demonstrates bias, hate speech, or discriminatory views that could create workplace liability.

⚑

Illegal Activity

Public posts depicting or referencing illegal drug use, theft, fraud, or other criminal activity.

◔

Sexually Explicit Content

Publicly posted sexually explicit material that could indicate judgment or professionalism concerns for certain roles.

◆

Potentially Dangerous Behavior

Public content showing reckless behavior, weapons misuse, or other activities that could indicate safety risks in certain positions.

✓

Professional Misrepresentation

Public claims about credentials, employment history, or qualifications that conflict with verified information.

What's excluded

What's excluded from reports.

Compliant screening is defined as much by what it excludes as by what it includes. These categories are never reported, even if discovered during the review.

✦

Protected Class Information

Race, religion, national origin, age, disability, sexual orientation, gender identity, pregnancy status, or any other EEOC-protected characteristic.

▣

Political Affiliation

Political views, party membership, campaign activity, or political speech, regardless of content.

◈

Religious Activity

Religious beliefs, worship, posts about faith, or participation in religious organizations.

▤

Private Content

Content behind privacy settings, private messages, or content accessible only to approved connections. Only publicly visible content is reviewed.

Why this matters. When a hiring manager Googles a candidate and discovers their religion, politics, or disability status, the organization takes on legal risk, and proving it didn't influence the decision is difficult and expensive. Structured screening creates a firewall: the reviewer sees all public content, the employer sees only what's legally permissible. Protected information never reaches the decision-maker.

How it works

How social media screening works.

The process uses AI-assisted review combined with human quality checks to scan publicly available profiles across major platforms.

Step 1

Profile identification

Using candidate-provided information (name, email, location), the system identifies publicly accessible profiles across Facebook, Instagram, X, TikTok, and others.

Step 2

Content analysis

Publicly visible posts, images, and interactions are analyzed against predefined risk categories. AI flags relevant content for human review. Protected class information is filtered out before the report is generated.

Step 3

Compliant report delivery

The final report includes only content in legally permissible categories, with screenshots and context for anything flagged. Protected information is excluded entirely, it never appears in the report.

Review pipelineAI + human QA
Applicant 905 public profiles identified
In review
◉
Profiles identifiedMajor platforms
Done
✦
AI flag + filterProtected info removed
Filtered
✓
Human QAContext verified
Reviewing

When to use it

When to use social media screening.

It isn't appropriate for every position. It's most valuable for roles where public behavior, judgment, and online presence directly impact the organization.

◔

Pre-Hire Screening

Screen candidates before extending an offer, particularly for roles with public-facing responsibility, fiduciary duty, or access to vulnerable populations.

▣

Executive & Public-Facing Roles

Positions where the individual represents the organization publicly: executives, spokespersons, client-facing leadership.

❤

Access to Vulnerable Populations

Healthcare workers, childcare providers, educators, and others working with children, elderly, or at-risk individuals.

↻

Ongoing Monitoring

Periodic reviews for employees in sensitive positions where ongoing public behavior matters.

Know the limits

Limitations to understand.

▤

Public Content Only

Only publicly visible content is reviewed. Posts behind privacy settings, private messages, and connection-limited content are not accessed.

◈

Platform-Dependent

Coverage depends on which platforms exist and what's publicly accessible. Platform changes to privacy defaults or API access can affect what's available.

◷

Point-in-Time Review

A report reflects publicly available content at the time of review. Content can be deleted or privacy settings changed before or after screening.

Pricing

How pricing works.

Social media screening is priced per report. Pricing depends on the scope of the review (number of platforms, depth of analysis) and whether you're ordering pre-hire screenings, ongoing monitoring, or both.

Priced per report. Contact us for pricing based on your volume and screening requirements.

Related services

Commonly used alongside social media screening.

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Court Record Searches

Criminal and civil court record searches that complement social media screening with legal record verification.

Learn more →
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Reference Checks

Structured professional reference interviews that provide qualitative insight alongside social media findings.

Learn more →
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All Background Checks

See the full range of background check services including court records, MVR, and fingerprinting.

Learn more →

Real people

Human review, not just an algorithm.

PSBI is owner-operated and US-based, screening organizations since 1995. Every social media report gets human quality review, and questions reach a specialist, not a ticket queue.

Amber Mangerino
Amber MangerinoDirector of Partner Services
Reid Thol
Reid TholSales Lead
Kathy Montes
Kathy MontesAccount Executive, Business Development
Ryan Sandberg
Ryan SandbergCEO & Owner
PBSA AccreditedFCRA-compliantOwner-operated since 1995Based in Ashland, WI

Get started

Replace the DIY Google search with compliant social media screening.

Tell us the roles you screen and your review scope. We'll show you a structured, EEOC-compliant program that keeps protected information away from the decision-maker.

★★★★★PBSA-accreditedFCRA-compliantIn business since 1995