PSBI

Onboarding compliance

Make I-9 work feel less fragile.

A clearer workflow for I-9 completion, E-Verify processing, document decisions, and the work that follows, built into the pace of a new hire’s first week.

A service concept for teams managing hiring compliance alongside real work.

I-9 onboardingNew hire workflow
Applicant 482Start date · Monday
On track
1
Section 1Employee completes by first day
Complete
2
Section 2Document examination
Due Wed
3
E-Verify caseSubmit after I-9 completion
Queued
Deadlines are easier to manage when the work is visible in the hiring flow.
Day 1Section 1 completed by the employee
3 business daysSection 2 completed by the employer
Then E-VerifyI-9 comes first, not a replacement
PSBI guided onboarding screen showing a secure document step
A guided, mobile-ready onboarding moment in the PSBI experience.

The first week, mapped

Keep the sequence clear for everyone involved.

The employee, employer, and authorized representative each have a part to play. A visible process helps keep required actions in order.

First day

Employee completes Section 1

Section 1 must be completed by the employee no later than the first day of employment.

By day 3

Employer completes Section 2

Section 2 must be completed by the employer within 3 business days of the employee’s first day.

As needed

Reverify only where required

Reverification applies to specific temporary work authorization, not to all documents, and must be completed on or before expiration.

Remote I-9 support

A clear path for authorized representatives.

For remote employees, PSBI facilitates the authorized-representative process so the employer can coordinate a consistent Section 2 experience.

Guardrails at the decision points

The errors that create big cleanup.

A repeatable workflow can help teams handle documents consistently without adding steps that do not belong.

1

Late Completion

Section 1 not completed by the first day of work, or Section 2 not completed within 3 business days. Clear due dates help prevent this common audit finding.

2

Specifying Documents

Telling employees which documents to present is illegal document abuse. Employees choose which acceptable documents to show.

3

Accepting Expired Documents

Some documents cannot be accepted if expired. Document types and expiration dates need a consistent review.

4

Over-Documentation

Requesting more documents than required is a violation. One List A document, or one List B plus one List C document, is sufficient.

5

Missing Reverification

Failing to reverify work authorization before it expires creates avoidable risk. Track the applicable expiration date before the deadline.

6

Inconsistent Practices

Different locations or managers applying different standards can lead to inconsistent treatment. A shared workflow supports consistent practice.

E-Verify follows I-9

A decision-status view for the next required action.

E-Verify uses information from Sections 1 and 2 of the I-9. The I-9 must be completed first; E-Verify is not a replacement for it.

1

Submit the case on time

Submit within 3 business days of the employee’s start date, or the I-9 completion date, whichever is later.

2

Process the result appropriately

Employment Authorized closes the case. A Tentative Nonconfirmation requires additional steps.

3

Protect the contest process

A TNC requires notice and an opportunity to contest. No adverse action may be taken during the process. An employee who contests has 8 federal business days to visit SSA or contact DHS.

E-Verify case statusIllustrative workflow
482
Applicant 482Case submitted after I-9 completion
Employment Authorized
771
Applicant 771Employee notice and contest path
TNC · next steps
209
Applicant 209Section 2 complete · case queued
Ready to submit

Audit retention

Know what stays, and when it may go.

I-9 forms must be retained for 3 years from the hire date or 1 year after termination, whichever is later. Retention is a lifecycle, not a filing cabinet.

✓Secure electronic storage with an audit trail, access controls, and backup.
✓PSBI’s electronic I-9 storage is compliant with DHS electronic-storage requirements.
✓Organized retrieval by date range, location, or employee for audit response.

Straightforward pricing

Price the work you need.

Per-form completion plus ongoing storage

I-9 and E-Verify pricing is based on per-form completion and ongoing storage. Volume pricing is available for teams with larger annual hiring volume or storage needs.

Explore PSBI pricing →

Real people, practical support

A process should come with people who understand it.

Build a program around your hiring reality, then give your team a clear way to handle the work in front of them.

Information on this page is provided for general informational purposes and is not legal advice. Consult qualified legal counsel about requirements that apply to your organization.

PSBI team members collaborating at a desk
Program setup that fits your workflow
Support for managers and representatives
PBSA AccreditedFCRASince 1995

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Make the next I-9 less of a scramble.

See how I-9 and E-Verify can fit into a practical onboarding program with PSBI.